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Thank you for visiting our e-learning course shop. We have carefully selected these e-learning courses just for you. "You can buy just what you need, just when you need, to help you keep ahead in the busy lifestyles we

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  These days meetings take up a lot of our precious time so need to be succinct and efficiently managed. If you are new to chairing meetings or want to lead productive meetings that make the best use of everyone's time, then this topic will point you in the right direction. Our view... This interactive, entertaining course teaches you how to chair meeting effectively. Taking this course will enable you to get the most out of your meetings and ensure that they are always productive events. Read More

Introduction Change is constant in many of our lives. All around us, technologies, processes, people, ideas and methods often change, affecting the way we perform our daily tasks and live our lives. This course will enable you to gain valuable skills for when changes do occur. Course chapters What is change management This section will cover the definition of change management. Change management techniques Find out about Lewin’s change management model, Kotter’s 8-step process and the ADKAR model. Managing change more effectively This section will cover the priorities of a successful transition, identifying and overcoming obstacles in relation to change, embedding change, how to deal with resistance and selecting an appropriate strategy. Who will it benefit? The change management course will give any leader the tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented. How it works? Change Management is delivered online as an interactive course to each trainee on their computers, or portable device at any internet enabled location. The interactive course is engaging, informative and exciting  to use. Using up-to-date, modern graphical images, users will be faced with a selection of interactive elements and mini quizzes to test their knowledge. Users will receive informative advice and guidance and will be tested on their understanding of the subject at the end of the course by completing the compulsory self-test. This course also features a risk checklist which asks the user a series of questions relating to their current working environment. Our view... This is an engaging 40-45 minute course. It teaches you about change management - how to deal with change efficiently and effectively. As we live in a world where often the only certain thing is change, this is an extremely useful course for everybody, but in particular those whose roles require them to help other people in changing circumstances. Read More

By getting someone to see that their way is not the best way is far more effective, and constructive in the long term, than simply telling them to change. This elearning video course contains two videos, each showing how to deal with different behaviours that are having a negative effect on the team.In the first scenario the employee is getting defensive reactions from people because she is simply going about things in the wrong way; she is far too direct. In the second video the manager helps the employee look at the root cause of her behaviour, which is based on the wrong assumption about how she should manage information. This elearning video cause will show managers how to get a change in behaviour with a fair and constructive approach.Our view.....the e-learning videos that form the core of this course are beautifully produced and will resonate. In addition they will help you prepare for these difficult conversations, along with some useful additional practical advice from HR expert Judith Elliott.   Read More

Introduction This course looks at all aspects of communication; what it is, the barriers of communication and the communication process. Course chapters Communication - The basics This section will cover what communication is, the communication process and barriers of communication. Methods of communication Find out about oral or verbal communication, written communication and non-verbal  communication. Techniques to improve your communication This section will cover how to tailor your communication to the receiver, reflecting and refining your message and all about the 7Cs model to success. Who will it benefit? This course will benefit those who want to improve on their communication skills and want to recognise the importance of tailoring their communication to promote understanding. How it works? Communication is delivered online as an interactive course to each trainee on their computers, or portable device at any internet enabled location. The interactive course is engaging, informative and exciting to use. Using up-to-date, modern graphical images, users will be faced with a selection of interactive elements and mini quizzes to test their knowledge. Users will receive informative advice and guidance and will be tested on their understanding of the subject at the end of the course by completing the compulsory self-test. This course also features a risk checklist which asks the user a series of questions relating to their current working environment. Our view... This is an engaging 40-45 minute course. It teaches you about communication - what it is; the different types of communication, and how to communicate effectively. If you want people to understand your interests, and to understand the interests of others more effectively, then this course is for you. Read More

Communication 70 20 10 Competency Development using e-learning videos and downloadable  materials. In these 5 modules you will look at the competencies needed to strengthen your ability to listen to others and deliver clear, concise messages. Evaluate how well you listen to others’ ideas and opinions Use the three communication elements to strengthen your ability to deliver clear and concise messages Team members let you know when you perform selected communication actions Monitor and improve your nonverbal communication actions Actively seek the thoughts and opinions of others Our view.....with considerable management input in these modules into the development of the "must have" communications competencies for the workplace this is very useful 2 way learning and evaluation with your manager and colleagues.Remember, Research shows that 70 to 80% of development happens on-the-job.The Competency Development Toolkit contains on-the-job development actions leveraging the natural way leaders develop.Our Competency Development Toolkit contains learning content for 20 of the most common competencies. Read More

Communication 70 20 10 Engagement and Retention Toolkit Dimensions using e-learning videos and downloadable materials In these 5 modules you will look at the competencies needed to communicate messages clearly and effectively, ensuring individuals have the right information at the right time. ·         Receive feedback from your team on how well you are communicating key messages ·         Create communication reminders for the most frequent audiences you interact with ·         Evaluate your communication with co-workers and peers to see how well you listen ·         Ensure your team gets the right information at the right time ·         Establish team communication norms and expectations Our view...what can we say other than very useful learning materials, again practical and with purpose to improving the most common areas impacting employee engagement and retention.Remember, Research shows that 70 to 80% of development happens on-the-job. The Engagement and Retention modules include a mix of actions for individuals and managers to improve engagement and retention with strategic, leadership and practical work enviroment actions. Our Engagement and Retention Toolkit Dimensions contains learning content for 17 of the most common areas for improvement. Read More

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